<p class="" data-start="95" data-end="344">Welcome to our Shipping Policy page. Below you will find all the necessary information regarding how we manage deliveries for our products. Please take a few moments to review our policies, and don’t hesitate to contact us if you have any questions.</p><p class="" data-start="346" data-end="522"><strong data-start="346" data-end="369">General Information</strong><br data-start="369" data-end="372" /><strong data-start="372" data-end="390">Delivery area:</strong> Currently, we only deliver within Europe.<br data-start="433" data-end="436" /><strong data-start="436" data-end="459">Delivery providers:</strong> Our deliveries are handled by Sameday, Cargus, Fan Courier, DHL or Romanian Post Office.</p><p class="" data-start="524" data-end="545"><strong data-start="524" data-end="545">Delivery Options:</strong></p><ul data-start="547" data-end="726"><li class="" data-start="547" data-end="635"><p class="" data-start="549" data-end="635"><strong data-start="549" data-end="567">Home delivery:</strong> Your order will be delivered directly to the address you provide.</p></li><li class="" data-start="636" data-end="726"><p class="" data-start="638" data-end="726"><strong data-start="638" data-end="658">Locker delivery:</strong> You can choose to receive your order at a convenient parcel locker.</p></li></ul><p class="" data-start="728" data-end="1016"><strong data-start="728" data-end="747">Production Time</strong><br data-start="747" data-end="750" />Orders placed by you are prepared after the payment is completed. Please note that each order is special to us. Depending on the size and complexity of your order, we have an average fulfillment time of 1 week and approximately 3 to 5 weeks for full delivery.</p><p class="" data-start="728" data-end="1016"><strong data-start="1018" data-end="1044">Delivery Time and Fees</strong></p><ul data-start="1046" data-end="1255"><li class="" data-start="1046" data-end="1110"><p class="" data-start="1048" data-end="1110"><strong data-start="1048" data-end="1071">Home delivery time:</strong> 3-5 weeks after preparation. In Romania we deliver in 2-4 business days.</p></li><li class="" data-start="1111" data-end="1187"><p class="" data-start="1113" data-end="1187"><strong data-start="1113" data-end="1148">Easybox (locker only in Romania) delivery time:</strong> 1–3 business days after preparation.</p></li><li class="" data-start="1188" data-end="1255"><p class="" data-start="1190" data-end="1255"><strong data-start="1190" data-end="1224">Delivery fees (home &amp; locker):</strong> Free.</p></li></ul><p class="" data-start="1257" data-end="1277"><strong data-start="1257" data-end="1277">Order Processing</strong></p><ul data-start="1279" data-end="1512"><li class="" data-start="1279" data-end="1371"><p class="" data-start="1281" data-end="1371"><strong data-start="1281" data-end="1304">Order confirmation:</strong> After placing your order, you will receive a confirmation email.</p></li><li class="" data-start="1372" data-end="1512"><p class="" data-start="1374" data-end="1512"><strong data-start="1374" data-end="1400">Shipping notification:</strong> Once your order is fulfilled, you’ll receive a tracking number by email so you can monitor the delivery progress.</p></li></ul><p class="" data-start="1514" data-end="1697"><strong data-start="1514" data-end="1533">Delivery Issues</strong><br data-start="1533" data-end="1536" />If you encounter any issues with your delivery, please contact us immediately. We will work with the courier company to resolve the issue as quickly as possible.</p><p class="" data-start="1699" data-end="1813"><strong data-start="1699" data-end="1713">Contact Us</strong><br data-start="1713" data-end="1716" />If you have any questions or need further assistance, please contact us via the <a href="/contact"><strong data-start="1796" data-end="1807">Contact</strong> </a>page.</p><p class="" data-start="1815" data-end="1923">Thank you for choosing Tesselys. We appreciate your support and look forward to working with you again!</p>